Field notes
What we keep seeing in the logs and on the floor.
Short pieces from recent reviews. They are not vendor manuals. They are the questions we wish operators asked before we arrived.
What a WMS audit actually inspects
Not a licence check and not a training day. A WMS audit is a comparison between configuration, logs, and the floor.
Exception queues that hide missed deliveries
A green dashboard can still sit on top of a queue nobody owns. Last-mile and TMS exceptions only matter if someone is required to close them.
Preparing a Port Klang operator for a system review
Gate times, container events, and the WMS do not share a clock unless someone has made them. Here is what to gather before a reviewer lands.
After a go-live: when to commission a re-audit
The first month after a WMS or TMS cutover is a poor moment for an independent review. The third month is often the right one.
Data you should be able to export before we arrive
If a vendor cannot give you a file, that fact belongs in the audit. Here is the minimum set we ask for.