What a WMS audit actually inspects
Not a licence check and not a training day. A WMS audit is a comparison between configuration, logs, and the floor.
Kuala Lumpur · logistics application audit
We sit with the application that runs the warehouse.
Independent reading of WMS, TMS, yard, and last-mile software as they actually run — configuration, logs, and the floor — then a written brief you can hand to operations or to the implementer.
What you can book
A catalogue of reviews, not a platform.
- 01 Warehouse management system audit A floor-true reading of receiving, putaway, picking, and count logic — not a vendor scorecard.
- 02 Transport management system review Routing, carrier allocation, and proof-of-delivery — compared with what the trucks actually did.
- 03 Last-mile delivery application assessment Rider app, customer status, and cash-on-delivery — treated as one trail.
- 04 Yard and dock control software audit Appointment slots, dock doors, and yard moves — checked against the queue you can see from the gate.
- 05 Inventory and order-sync review Stock figures that disagree across WMS, marketplace, and finance — traced to the job that broke them.
How a review starts
Send the system name, the site, and the question you cannot close internally.
We reply with a scoped brief: which application we will open, how many site days, what exports we need, and a fixed fee. Work is scheduled in week-long blocks from the Kuala Lumpur practice. We do not sell software, licences, or implementation hours.
From the floor
Notes from operators who asked us to read the system.
-
They walked the same wave the night shift picks, then showed us where the location master still described a mezzanine we took down in 2023.
-
The TMS looked healthy until they lined gate-in stamps from Port Klang against the planned departures. That single annex ended a six-month argument with the vendor.
-
We thought last-mile was a rider problem. The brief was about status the buyer never saw and COD tickets nobody owned.
Field notes
Writing from recent reviews.
Exception queues that hide missed deliveries
A green dashboard can still sit on top of a queue nobody owns. Last-mile and TMS exceptions only matter if someone is required to close them.
Preparing a Port Klang operator for a system review
Gate times, container events, and the WMS do not share a clock unless someone has made them. Here is what to gather before a reviewer lands.